AI & LLM Workflow Automation

Automate the busywork running your e-commerce, distribution, production & manufacturing operations.

We design and build AI-powered workflow automations — using n8n, Zapier, Make, Claude and ChatGPT — that connect your sales channels, inventory, suppliers, production floor and team into one seamless system. Diagnosed by an industrial engineer. Built for real operations, not generic bots.

n8n · Zapier · MakeAutomation platforms
Claude · ChatGPTAI / LLM integration
MEng Industrial Eng.Process diagnostics first
Example: Order-to-Alert Automation
Shopify Order ReceivedWebhook trigger fires instantly
AI Classifies & ExtractsClaude reads order & SKU data
QuickBooks Sales Order CreatedSynced automatically, no re-typing
Slack Alert to TeamFulfilment notified in real time
Sound Familiar?

The manual work quietly draining your operation

Across e-commerce, distribution, production and manufacturing, the same four bottlenecks show up again and again — each one a strong candidate for AI workflow automation.

Orders stuck in manual re-entry

Orders from Shopify, marketplaces, EDI or email get re-typed into your accounting or ERP system — introducing delays, typos and double-handling on every single order.

Inventory numbers that don't match

Stock levels drift out of sync between your online store, warehouse and production floor — leading to stockouts, overselling and costly emergency reorders.

Reports that take hours to build

Sales, stock and production data lives in five different spreadsheets. Someone spends hours every week compiling a report that's already out of date by the time it's done.

Slow replies to customers & suppliers

Order-status questions, supplier POs and invoices queue up in inboxes — straining relationships and tying up your best people on repetitive admin.

Our Process

How we get you from manual to automated

A structured, four-stage process grounded in industrial engineering diagnostics — not "set up a Zap and hope".

1

Diagnose

We map your current process flows across order, inventory, supplier and production data — and pinpoint exactly where manual work is costing you time and money.

2

Design

We design the automation blueprint: which platforms (n8n, Zapier, Make), which AI models (Claude, ChatGPT), and where human review gates are needed.

3

Build

We build, test and deploy the workflows in a staging environment first — with full execution logs and audit trails before anything touches live data.

4

Optimize

We monitor performance, refine AI prompts and thresholds, and extend automation to new processes as your business grows.

Services

From free assessment to fully automated operations

Each tier builds on the last — start free, then move to a paid diagnostic, build sprint, or ongoing care as you're ready.

Diagnostic

Automation Audit & Blueprint

A deep operational diagnostic across your order-to-cash, inventory and production processes, mapped against automation opportunities and delivered as a prioritised blueprint with ROI estimates.

  • Full process diagnostic across order, inventory, supplier, production & reporting
  • Automation opportunity map, ranked by ROI
  • n8n / Zapier / Make + AI architecture blueprint
  • Prioritised implementation roadmap
Book a Discovery Call
Implementation

Automation Build Sprint

We build and deploy your highest-priority automations — connecting sales channels, inventory, suppliers and your team with AI-powered workflows, with human review gates on every transaction.

  • 2–4 production automations built & deployed
  • AI/LLM integration (Claude/ChatGPT) for classification, extraction & drafting
  • Human approval gates on financial & inventory writes
  • Staff training & handover documentation
Book a Discovery Call
Ongoing

Automation Care Retainer

Ongoing monitoring, optimisation and extension of your automations — so they keep running reliably and grow with your business.

  • Monthly automation health check & execution log review
  • AI prompt tuning & error-rate monitoring
  • New automation requests scoped & built
  • Priority support
Book a Discovery Call
Industries We Automate

Built for end-to-end operations, not isolated tasks

Whatever stage your product moves through — from sourcing to shop floor to customer's door — there's an automation opportunity. Here's what it looks like in practice.

E-Commerce

  • Multi-channel order sync — Shopify, Takealot & marketplaces flow straight into your accounting & fulfilment system
  • Real-time stock sync across every channel — no more overselling
  • AI-drafted replies for order-status, returns & refund queries

Distribution

  • Inbound PO email → automated PO capture in your ERP, with a human approval gate
  • Automated reorder-point alerts & draft purchase orders for fast-moving SKUs
  • Delivery confirmation (ShipStation/POD) auto-synced to invoicing

Production

  • Production schedule changes sync automatically across planning, shop floor & procurement
  • Automated quality-control alerts when inspection data flags an issue
  • Material usage & waste data auto-logged for real-time costing

Manufacturing

  • Work-order status flows automatically from shop floor to ERP & customer-facing tracking
  • AI-powered demand forecasting feeding directly into production scheduling
  • Automated supplier communication for raw-material reorders & lead-time tracking
Free Assessment

AI Automation Readiness Check

A 2-minute assessment to find out which of your order, inventory, supplier, production and admin processes are the best candidates for AI & workflow automation — with a conservative estimate of what manual processes are currently costing you.

2 minutes
6 process areas
R0 — completely free
Step 1 of 10

Let's start with some quick numbers

Rough figure is fine — this is used only to estimate your savings.
All figures stay private — used only to calculate your personalised report.
Step 2 of 10Order Processing & Fulfilment

When a customer places an order, how does it get from your sales channel into your fulfilment / accounting system?

Step 3 of 10Order Processing & Fulfilment

How do customers find out about order status changes (shipped, delayed, delivered)?

Step 4 of 10Inventory & Stock Sync

If you sell across multiple channels (online store, marketplaces, in-person), how is stock kept in sync?

Step 5 of 10Inventory & Stock Sync

When stock for a key item runs low, what happens?

Step 6 of 10Supplier & Procurement

How are supplier invoices and purchase orders processed?

Step 7 of 10Production & Scheduling

How is your production / work schedule communicated and updated?

Step 8 of 10Customer Communication

How are common customer support questions (order status, returns, product info) handled?

Step 9 of 10Reporting & Admin

How do you get visibility into sales, stock, or production performance?

Step 10 of 10Reporting & Admin

Roughly how much time does your team spend each week on repetitive copy-paste / data-entry tasks between systems, spreadsheets and emails?

Almost there — where should we send your results?

We'll show your automation readiness score, domain breakdown, and a conservative estimate of your annual cost of inaction — right here on this page.

No spam. We'll only use this to send your results and relevant follow-up.
0%
Automated
Process Area Breakdown
Estimated Cost of Inaction
Conservative ROI Timeline
Your Top Automation Priorities

Ready to put these numbers to work?

Book a free 30-minute Automation Audit call — we'll walk through your results and map out the highest-impact automations for your business.

Book My Free Audit Call
Andre, founder of Supply Chain Doctor
Why Supply Chain Doctor

We diagnose before we automate

Most "AI automation" agencies start with the tech. We start with your operation. With a Master's degree in Industrial Engineering and years spent diagnosing supply chain, distribution and production processes for SMBs, we map your actual process flows first — then design automations that fix the real bottlenecks, not just the visible symptoms.

Industrial engineering rigor

Process mapping, root-cause analysis and ROI modelling — not guesswork.

Process-first, not tech-first

We pick the platform (n8n, Zapier, Make) and AI model to fit your process — never the other way round.

Human-in-the-loop by design

Every automation that touches money, inventory or a client gets a human review gate before it goes live.

Built on real operations experience

Grounded in hands-on supply chain, warehouse and production consulting — not just software.

Let's Talk

Ready to see where automation could save you the most?

Book a free 30-minute discovery call. We'll talk through your current order, inventory, supplier and production processes, and identify at least one quick-win automation opportunity — no obligation.

  • Free 30-minute discovery call
  • No-obligation conversation about your operations
  • Walk away with at least one concrete automation idea
Book Your Free Discovery Call
Handshake representing a discovery call partnership